Frequently Asked Questions

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Can you confirm an early check-in?

Yes. There is a 50% room charge for early check-in from 08:00 hours. There is a 100% room charge for early check-in before 08:00 hours.

Can you confirm a late check-out?

Yes. There is a 50% room charge for a late check-out no later than 18:00 hours. There is a 100% room charge for late check out after 18:00 hours.

What is the hotel cancellation policy?

Cancellations can be made up to 7 days prior to arrival without penalty, except where the booking has been made under a promotional rate.

Do the hotels and sports club have disability access?

Yes, we do. Thanyapura Sports Club and hotels have full access for wheelchair users and other disabled persons.

Do you allow pets in the hotels or sports club areas?

Sorry, we do not.

Do you serve vegetarian food?

Yes, Thanyapura’s DiVine Restaurant specialises in locally-grown produce from our own organic farm, including vegetarian cuisine.

Do you offer special discounts for a one-month stay?

Yes, we have a special discount for long-stays of 14 nights or more. Please contact Reservations for more information.

Do you have a package with all meals included?

Yes, we offer a special rate for advanced-payment bookings with full board included. Please contact Reservations for more information.

Do you offer long-term or group booking discounts?

Yes, we offer a discount to groups of 10 or more people, and a discount for long stays of more than 2 weeks. Please contact Reservations for more information.

How do I get from the airport to Thanyapura?

We can arrange private airport transfers from and to Phuket International Airport:

  • 500 baht per way per car (maximum 2 persons)
  • 900 baht per way per van (maximum 7 persons)

Please let us know full flight details to enable us to arrange airport transfer for you.

At Phuket Airport, how do we find the Thanyapura car?

When you exit the airport arrivals hall, please look for our representative holding a Thanyapura sign, who will escort you to the hotel car.

Does Thanyapura rent out scooters or cars?
  • Our hotels can make arrangements for chauffeur-driven cars, which can be hired by the hour or by the day.
  • Rental car/motorbike can be done through our contracted operator. Please contact Guest Services at least 1 hour in advance.
  • Scooter rental costs about 350 baht per day.
  • A car and driver costs about 1500 baht per day.
Can hotel guests use Thanyapura’s sports facilities?

Yes. Sports Hotel guests have free access to Thanyapura’s fitness group classes, gyms, pools, athletics tracks and Sports Locker Rooms.

The use of the Lifestyle Locker Rooms is an additional THB 300 per person per day.

Can hotel guests take free fitness classes?

Yes. All group classes are provided free for Sports Hotel guests and Day Pass guests, except triathlon, tennis and aquatics training.

Do you have a sauna and jacuzzi?

Yes. Sports Hotel guests can use the Lifestyle Locker Rooms for THB 300 per person per day

What dining options are there at Thanyapura?

Thanyapura’s DiVine restaurant is open each day from 6.30 am to 10 pm. Our new Grind Café is open from 7 am to 6 pm, and the Booster Bar at Thanyapura is open from 2 pm to 10 pm.

What dining options are there nearby?

There are plenty of dining and entertainment choices nearby and throughout Phuket. Please ask Guest Services for recommendations.

How far are the main beaches from Thanyapura?

It takes around 30-40 minutes to drive from Thanyapura to the popular beaches and entertainment areas of Patong, Karon, Kata, and Phuket Town. The closest beaches to Thanyapura are the beautiful National Park beaches at Naiyang and Naithon, about 10 to 15 minutes away. Bangtao Beach, Layan Beach and Surin Beach are also nearby. Tours can be arranged around Phuket and to the smaller outlying islands, and tailor-made to suit your interests and schedule. Please contact Guest Services for more information and bookings.

How much should I expect to spend on laundry?

We use a local laundry service at reasonable price that adheres to environmental friendly policy. A laundry list is posted in our hotel room closets. Please contact Guest Services for more information. There is also a washing machine at Thanyapura Retreat that costs 60 baht per load.

Can I get a 3-month Thailand visa for sports training?
  • Guests should apply for a TR (tourist) visa at any Royal Thai Embassy or Consulate overseas.
  • Once the guest arrives Thailand, they can stay in Thailand up to 60 days and can extend their visa for another 30 days at Immigration, for a total length of stay of 90 days.
  • Each Thai Embassy or Consulate may have the different requirements for the tourist visa, so guests should contact their local Embassy or Consulate directly for details.
Do you have packages for training, accommodation, meal plan and airport transfer?

We offer a range of training packages at Thanyapura, which include accommodation, food and airport transfers. You can read more about the details of our sports training packages here: Triathlon , Tennis, Swimming.

What is the cost of training packages?

Our Triathlon, Tennis, and Swimming packages, and training programmes, all have different prices. You can read all the details, and more, about our training packages here: Triathlon, Tennis, Swimming. For more information, please contact clubservices@thanyapura.com.

Can I train for a single session, or session by session?

Yes, you can train for a single session, or session by session. Take tennis, aquatics or triathlon training sessions with our Thanyapura Day Pass. Our facilities are also on offer for those wanting a fitness gym to use.

How much does a Day Pass cost?

We have various day pass and short to long term membership options available, please see the latest prices here.

What time are the sports training sessions on?
What’s there to do for my family if I want to train all day?

Thanyapura has a fantastic, fully-supervised Kids Club, as well as a range of sporting and activities programs for children. There is plenty for you and your family here at Thanyapura and in Phuket, Thailand. We can accommodate for everyone.

Do you have a gear shop, and what gear is available?

Yes, our gear shop specialises in Southeast Asia triathlon training clothing, including triathlon suits and swimming suits. We also have a range of swimming, tennis and fitness clothing, equipment and footwear, gear totes and bags, fitness mats, water bottles, swim goggles, sunscreens, sports drinks and supplements, and Thanyapura brand products.

If you need any more information about our Southeast Asia Triathlon Training facility, or have more questions to ask us at Thanyapura, then please feel free contact us at sports@thanyapura.com, or call us on +66 (0) 76 336 000.

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